Terms & Conditions / Refund policy
By booking you agree to the terms & conditions, including the Waiver stated below.
We want you to have a good time with us. As such, all Participants of AFTERMATH must agree to the following:
Terms & Conditions:
1. WEBSITE USE AND SECURITY
1.1 AFTERMATH holds the right to amend or vary the terms and conditions below including any of the contents of this website from time to time at its sole discretion without prior notice.
1.2 The terms and conditions apply to the use of the website by any visitor and should be read carefully before any use.
1.3. The company does its best to supply you with the most up to date and accurate information on the website.
1.4. The website is for your personal and non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information obtained from this website without the written consent of the company.
1.5. You are not permitted to link to, or use all, or any part of the the website for any purpose which is fraudulent, unlawful, defamatory, harmful, obscene or objectionable.
1.6. You accept that the Internet is not fully secure. The company will take all appropriate steps to protect your information.
1.7 The company shall not be liable to any person for any direct or indirect, consequential or incidental damages, including (without limitation) lost profits or revenues, loss of opportunity, costs of replacement goods or services, loss or damage to data or business interruption, arising out of any use of the website.
1.8 By taking part, all participants agree to the use of their image in promotional material including, but not limited to, social media and the AFTERMATH website.
2.1 Nothing in these terms and conditions is intended to affect your statutory rights.
2.2 The game is designed for a team of 5-20 people per game. All players must comply with the following terms and conditions. It is the responsibility of the person who books to ensure this happens.
2.3 The ‘main’ game will last for approximately 60-90 minutes. However, there will be 10 minute ‘Briefing’ and ‘Debriefing’ periods after the game. Players should, therefore, be aware that games may finish up to 2 hours from the arrival time given to the team.
2.4 The trade marks and logos displayed on the website are the property of the AFTERMATH. You are not permitted to use these without a written consent of the company and you accept that any such use may constitute an infringement of the relevant proprietor’s rights.
2.5. These terms and conditions and any contract concluded incorporating these terms and conditions shall be governed by English law and all disputes shall be submitted to the exclusive jurisdiction of the English courts.
2.6. The website may contain hyperlinks to third party websites. The operation of those websites is out of the company’s control and you may use them at your own risk. The company accepts no liability for any damage arising out of any use of those websites.
2.7. The company collects and stores your personal details without disclosing it to any 3rd party and is dedicated to ensure that the privacy of your personal information is protected in accordance with the Data Protection Act 1998.
2.8. Due to the nature of the game no photos or recordings can be taken during the mission. That includes (without limitation) the use of mobile phones, recording devices (video and/or audio) and cameras. The use of such a device is only permitted for game for game-directed purposes at any time.
2.9 AFTERMATH expects visitors not to disclose any details of the game directly or indirectly to the public.
2.10. We may contact you from time to time with offers and promotions via email or phone.
2.11. AFTERMATH is entitled to charge the guests for any damage which is intentional and/or caused by misuse of items.
2.12. While your are on our premises, you must ensure to conform to our codes and regulations, adopt proper standards of behaviour, and cooperate with our employees.
2.13 AFTERMATH doesn’t tolerate any kind of bullying or harassment towards its employees.
2.14 Players accept all risks involved with the game. While precautions have been taken to provide a safe experience, the game can potentially take place in public spaces and it is therefore impossible to control all variables completely.
2.15 All players must follow instructions from members of staff. All players must sign our waiver, or have an adult sign one for them if they are under 18 (the minimum age being 10 years old). These waivers are a part of the terms and conditions, (see top of page) they are also available on the day.
3.1. The only language available for the conclusion of a contract online is English.
3.2. Only person(s) who are at least 18 years of age are permitted to book a Game.
3.3 This is a live event game, and once the booking is confirmed, we can not accept any cancellations or give any refunds. Reschedule is possible within 5 working days, prior the booking time.
3.4. Any purchase on the website is only valid when processed and received by AFTERMATH. You shall receive a confirmation once your booking is processed.
3.5. If you wish to transfer your booking(s) into someone else’s name, you must contact us either by email or telephone at least 5 working days prior to the start of your booking. Your request may not be honoured and can be denied.
3.6. Bookings may not be transferred or resold for commercial purposes or at a premium. If a booking is transferred or resold in breach of this condition, the bearer of the booking or the person claiming the right to attend the event will be refused admission.
3.7. You are entirely responsible for entering your details correctly on the Online Booking Form.
3.8 Your mission master will arrive at least 10 minutes before your booking time. If our mission master is delayed by 10 or more minutes from the start time or any players are late for more than 10 minutes of the original starting time of your booking, then the length of your session might get reduced or those players may be denied the right to participate.
3.9 AFTERMATH is a live event, therefore once booked, all games are non-refundable or transferable, except at the discretion of the company. This includes problems arising from transport and weather. If there is a problem, please contact us as soon as possible and we will do everything we can to make your experience as awesome as possible.
3.10 The game typically, but exclusively, takes place in a public house, corporate property, and similar locations. If there will be any foreseeable problems with customers playing in these locations then the company must be made aware of this immediately.
3.11 Customers are not allowed to bring people on their experience who fall outside of the restrictions within these terms and conditions (including but not limited to, players who are too young to take part), if they choose to do so then they accept all risks and responsibility for said persons.
3.12 There is no capacity to store player’s possessions while playing as part of the experience, so it is strongly recommended that unnecessary items are not brought to the game. If the group has any special requirements (for example, if there is a wheelchair user in the group), these requirements must be communicated to the company in good time for provisions to be made. We are keen to be as inclusive as possible and for this reason it is recommended that these requirements are communicated prior to any bookings being made, if possible.
4. PRICE AND PAYMENT
4.1. The price of a game is stated on the website under the booking section in British pound sterling and we can accept only that currency.
4.2. The price is set according to number of people within the same booking (maximum 20 persons for online bookings) and to the timing of the week. If you are interested in playing with more or less participants, you can contact us using the form on our Contact Us page.
4.3. Bookings are preferably be made online on our designated booking system..
4.4. The accepted payment methods are PayPal with credit/debit card. When paying through PayPal you can use a credit/debit card or a PayPal account.
4.5. Full payment is required 24 hours before the time of booking. Failure to pay will result in the cancellation of the event.
4.6. In case less people attending the event than it is booked for, the price difference will not be refunded.
4.7 If more people attending the game than it is booked for the price difference can be settled upon arrival to the event.
5.1. If you need to contact the company you can do so using any of the following methods: The Contact US Form | or email us at bookings (at) aftermaththegame.co.uk
6.1. Each participant will be instructed before their event by the game master. After learning the rules of the event, each participant will participate in the event at their own risk. The company is not liable for any (personal or equipment) damages caused by not following the rules described before the event, or general participation.
6.2. Any room we bring the mission to must have Fire Exits signs are clearly marked.
6.3. People under influence of alcohol or drugs might be turned away and their game stated as no-show.
6.4. Drinks and food may not be brought into the event.
6.5. To be admitted you must confirm the full name of the booker and might be asked to confirm phone number and email address the booking confirmation was sent to.
6.9 Children under the age of 18 have to be accompanied by at least 1 adult per event.
7.1. Photos of each team during and at the end of the game is optional by the teams
7.2. By allowing/ agreeing: Photos may be uploaded/ used on social media sites, printed material, including any promotional material, without names.
7.3. To remove your photos from social media you have to notify us by sending us the URL to bookings (at) aftermaththegame.co.uk. If you wish to remove your photos from printed promotional material, please instruct us and your photos will not be used for future printing. Not under any circumstances will already printed promotional material be withdrawn from circulation, nor any compensation given.